Product Updates

It’s been a busy few months! We’ve wrapped up some fantastic new features for all of our clients - here’s the highlights: Drafting documents to multiple clients just got easier When creating letters or precedent/forms, you can now choose from the contacts linked to the matter rather than editing the address block manually.  No more manual editing or removing clients automatically added from the matter into the address block. Read the version 8.3 release notes for details.Customise your view  It’s now easy to show, hide or reorder columns to help you find what you need in the form library / precedent library. Simply right-click anywhere in the column header bar to see what columns are available to you.Keep track of time and expenses in closed matters Need to add time and expenses to closed matters?  Well now you can! You could do this from the billing side and now you can do it from within the Smokeball desktop too. This way, you can focus on serving clients, even when the matter is closed. Find out moreEdit your time and expenses in bulk Getting paid just got easier – that's always a winner! You can now change multiple time or expenses items from billable to non-billable (or vice versa). And, if you need to change individual time-based billable items to a fixed fee, it’s now a breeze! Find out moreProtect trust fund allocations  Smokeball Billing lets you set aside and protect funds earmarked for a specific purpose, ensuring those funds don’t get used accidentally (oh no!). It’s easy to start protecting your trust funds today.Bank recs made easy You asked, we listened! The Bank Reconciliation screen just got better, with improved sorting, filtering and searching. Even with loads of data, these improvements will help you reconcile in no time. Review Smokeball trust accounting features for full details.And there’s more...We’ve made many more improvements over the last month. Read all about all new features and fixes in our Support Hub.I’d love to hear your feedback – hit reply to post your thoughts.  

The Billing Product team has done it again!  Did you accidentally forget to set a matter to fixed fee and now all the time entries are marked as billable?  Never fear, you can now bulk reassign entries billing status! Please keep submitting your feature suggestions here everyone.  This amazing new billing feature is due to the many feature suggestions we have gotten in the past.

Hi everyone,I’m the product owner here at Smokeball for Communicate.We’re passionate about making it as easy as possible to keep your clients up to date on the progress of their matters, share files, and collect information and instructions from them.We've heard lots of great ideas in the community about how we might make Communicate a more powerful tool for connecting with your clients.I’m excited to share the new features we’re working on to make some of the ideas you have shared with us a reality in our new Client Portal.The newly redesigned Client Portal aims to be more intuitive, to make it easy to hold secure conversations and view files shared with your law firm.Here is what you need to know:- This is a Beta and not the final version- The design and functions of the Beta Client portal might change- Clients can switch back to the standard version of Communicate at any time.- Watch this space as we are building a bunch of new features.Read all about how to turn on and use the new Client portal.Please hit reply and let me know what you think of the Beta so far! 

Have you ever wished that you could hold some Trust money to not be used to pay legal fees and expenses? Maybe you are holding escrow, but also a retainer? Well now you can! Please check out all about our newest update!   

Introducing all-new Dashboard in Smokeball legal practice management software. Featuring significant enhancements to the way, you can view your matter information, and manage your workload.The interactive and personalised Dashboard will drive efficiency by enabling you to easily access the data that matters the most. Organise your day faster and smarter from one central spot using the new visually appealing layout. The new Smokeball Dashboard will display:Recently Viewed - your recently viewed legal matters and leads. Recent Activity - a clear snapshot of the work you have completed across all your matters. Daily Digest - view upcoming events, law firm tasks, and phone messages. Activity Timeline - a daily, weekly, or monthly view of all the activities that you have performed in Smokeball.