There are a couple of old threads about the “New Outlook” and Smokeball, but since they have old information and some refer to very specific issues, I decided to start a new one. This is to help myself and perhaps others navigate the differences bet
Keep your records accurate without the admin – from adjusting an issued invoice, to filing emails from Outlook mobile, to catching duplicate contacts before they're created. Keep reading to see what's new in July. Keep emails filed and matters moving
Does anyone know how to add both a task and calendar at the same time?
We are new to smokeball and want to know if we have a client with multiple matters, is there a way to create the “master” client and then the various matters branch off of the same client? Hope this makes sense. Thank you!
The Legal Product team has had a busy last month with the release of 2 new matter types, a number of matter type improvements, form updates, as well as several report updates. Let's have a look at the highlights below! New Matter Types We have relea
This Smokeball CLE webinar, presented by attorney Jordan Turk (Director of Education at Smokeball), tackled one of the most consequential shifts in legal technology: the move from generative AI to agentic AI, and what that means practically and ethic
To those of you who integrate smokeball into quickbooks on the operating account why? Why not just link the actual bank account to quickbooks, code the revenue as fees and different expenses in the right accounts and be done. Our CPA says no need to
When I send an esignature request, it’s going out under someone else within the firm’s name using my email address. Other people in the firm who use it get emails addressed to themselves. How is it deciding what name to use?
We use a contracted bookkeeper who, in turn, uses Quickbooks Desktop. We are not sold on migrating to QB Online, having heard many horror stories and having a desktop file with over ten years of data. Does Smokeball have a limited access feature wh
Did you know 87% of people will hire the first lawyer they reach? This is why smooth client intake is essential to your firm’s success. Attorney and Smokeball legal technology advisory Jordan Turk offers her insight on the client intake process in th
We are moving from an onsite server to the cloud, using SmokeBall for the cloud. Are others using SB to store their office administration files, e.g., administration, practice management, civic and social service, professional service (e.g.for state
Is there a report to list what fees have been paid using FeeWise only
Has anyone experienced Smokeball closing on its own. For example, working in a matter and then the program will just shut down? This has happened on two of our users multiple times and not sure why it would be doing this or how to fix/prevent it.
Hello, I am wondering if substantial amount of work was completed for a MetLife Real Estate matter, and that transaction cancelled, can the Attorney still bill MetLife for that work?
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