Smokeball February Product Update: Smarter workflows and more control
February brings exciting enhancements to Smokeball, making it easier to manage branch offices, streamline legal workflows, and improve communication with clients. Read on to see what’s new.
Stay on top of your branch offices
Available to: Smokeball Grow and Prosper users
Regions: US, AU, UK
What’s new?
You can now assign matters to a specific branch office, giving you greater visibility into how different locations operate. Our team is actively working on additional branch office features, including enhanced reporting and billing functionalities, which will be released in the coming months.
Why it matters?
Firms with multiple locations need a structured way to manage cases across offices. This update will help improve your organisation and manage cases more efficiently across different offices.
Find out more about how to activate this feature.
Archie enhancements for smarter communication
Regions: US, AU, UK
What’s new?
You can now:
-
Search by title: Quickly find the Archie chats you need.
-
Browse and view other users' chats: Access relevant discussions within a Matter.
-
Query audio and video files: Get instant call summaries from audio and video files.
-
Archie in messages: Use AI-powered assistance to refine client communication.
-
Tasks and events: Ask archie about any upcoming or overdue tasks and events on your matter.
Coming soon: You'll soon be able to create, save, and reuse AI prompts to generate high-quality, consistent responses with Archie prompt library.
Infotrack integration now in Smokeball Boost
Region: US
What’s new?
InfoTrack is now seamlessly integrated in Smokeball Boost, allowing you to file case-initiating documents, serve process papers, and file service affidavits in a single order—all within Smokeball.
Why it matters?
This integration simplifies a key litigation workflow, saving time by letting you complete three critical legal steps in just a few minutes.
Infotrack one-flow conveyancing
Region: AU (NSW initially, expanding state by state)
What’s new?
A new, streamlined InfoTrack workflow inside Smokeball brings every step of your conveyancing journey into one seamless process—from client onboarding to contract execution and property settlement.
Why it matters?
By eliminating unnecessary steps and improving connectivity between key actions, this update helps property lawyers and conveyancers manage transactions more efficiently.
Pro tip: Start exploring this new workflow today in your InfoTrack tab.
Track activities in Smokeball Boost for better timekeeping
Regions: US, AU
What’s new?
Boost now tracks a range of activities automatically, helping you capture more billable hours without manually logging each task. Tracked activities include:
-
Matter opened
-
Lead opened
-
Events
-
Tasks
-
Messages
-
Memos
-
Intake forms
Why it matters?
Law firms lose thousands of dollars annually due to inaccurate or missed time entries. This update automates tracking, ensuring that more billable time is recorded with minimal effort.