We have a client who has a credit note on their account. The matter is now closed so we physically need to pay the credit note to the client. How is this done in smokeball? I can only find how to apply against invoices.
Question
Credit Note Refunds
+1- Smokeball Team
There is not a way to pay out a credit to a client. Credit memos are meant to be applied to future invoices. You will need to delete the credit and use your General Ledger accounting Software to cut a refund cheque to the client.
- Contributor
We have accounted for it in our general ledger and sent the client her funds, however it does not show anywhere on the clients smokeball record if I delete the memo, so her transaction and debtor statements are incorrect.
If we were to prepare a cost notification letter for the court based on invoices and total costs, it will be overstated.
Sign up for best practice advice, tips and to connect with your peers.
Already have an account? Login
Login or create an account
No account yet? Register
Login with your Smokeball account
Login with Smokeballor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.