Question

My files are not saving

Forum|Forum|7 months ago
April 23, 2025
1 reply
16 views

LMS
Contributor

I got a problem since last week or so, and the files I recieve from clients on the messages tab are not downloading to my computer. I don’t know if this is due to the updates on the app

Sara Sultan
Smokeball Team
Forum|Forum|7 months ago
April 23, 2025

Hello @LMS

I have created a support ticket so that our team can look into this issue.

Sara Sultan (she/her), Senior Client Trainer

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Scanning file for viruses.

This file cannot be downloaded