Skip to main content
Solved

Setting up email subjects

  • February 16, 2023
  • 1 reply
  • 77 views

How do you set up/change the email subject line?  For example, my emails are currently set up with the matter number populates and we would like for it to populate the case name and claim number.  Is that possible?

Best answer by Sara Sultan

Hello Jen,

Smokeball has the same setup for regarding lines in letters as for subject lines in emails.  You can setup the default RE Line here.  You can also manually override the RE line in the Info section of the matter.

 

View original
Did you find this topic helpful?

Sara Sultan
Smokeball Team
Forum|alt.badge.img+1
  • Smokeball Team
  • February 16, 2023

Hello Jen,

Smokeball has the same setup for regarding lines in letters as for subject lines in emails.  You can setup the default RE Line here.  You can also manually override the RE line in the Info section of the matter.

 


Reply