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Emailing receipts

  • February 13, 2023
  • 1 reply
  • 45 views

I'd like to know if there is a way to check if a trust receipt has been successfully emailed. I can't seem to find where they go from to confirm that the email has gone and if it doesn't, where will a "rejected” message go (if, for example, the email address was incorrect)?

Thanks,

Janette

Best answer by Sam Stephens

Hi Janette!

Excellent question, and great timing!

There isn’t currently a way to see the history of trust receipt emails that have been sent, however we are currently looking at a way to expand the communications history across all emails sent from Smokeball Billing.

So this is an excellent idea, and I’ll ensure we add it to the feature design.

Thanks so much for your feedback, it really helps us ensure we’re building the features you care about the most!

cheers

Sam

 

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Sam Stephens
Smokeball Team
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  • Smokeball Team
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  • Answer
  • February 13, 2023

Hi Janette!

Excellent question, and great timing!

There isn’t currently a way to see the history of trust receipt emails that have been sent, however we are currently looking at a way to expand the communications history across all emails sent from Smokeball Billing.

So this is an excellent idea, and I’ll ensure we add it to the feature design.

Thanks so much for your feedback, it really helps us ensure we’re building the features you care about the most!

cheers

Sam