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Billing Statements


Does smokeball produce a statement of account with payments and balances

Best answer by Sara Sultan

Thanks for hopping in to answer Jonathan!  There is a way to put the address on the Account Statement.  If you generate the Account Statement from the reports section, it will include the client’s address.  You also have options to include firm information and logo as well.  See my screenshot below.  There are also a lot of customizable options on what to include or not on the statement that are not available on the account statement from the matter.

 

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  • Smokeball Genius
  • 219 replies
  • April 25, 2023

Yes, load a matter in billing (billing.smokeball.com) and select the “Transactions Tab, ledger row, and “statement” button. See figures 1, 2, and 3 respectively in the attached picture. There is a lot of information on it and if you are presenting to client, they may better understand invoices and “invoice statements” or invoices batched with the cover letter option.


  • Author
  • Contributor
  • 3 replies
  • April 25, 2023

Is there a way to email or mail the account statements for clients that do not have email? The reason I ask is because I don't see an address on the statements.


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  • Smokeball Genius
  • 219 replies
  • April 25, 2023

You have to save those statements to PC then email them yourself. There is no email button for them.

 

You can add statement of account information onto invoices in the settings and then email invoices to clients. But while these will show payments since last invoice, they will not show payments against that invoice. 


Sara Sultan
Smokeball Team
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  • Smokeball Team
  • 579 replies
  • Answer
  • April 25, 2023

Thanks for hopping in to answer Jonathan!  There is a way to put the address on the Account Statement.  If you generate the Account Statement from the reports section, it will include the client’s address.  You also have options to include firm information and logo as well.  See my screenshot below.  There are also a lot of customizable options on what to include or not on the statement that are not available on the account statement from the matter.

 


  • Author
  • Contributor
  • 3 replies
  • April 25, 2023

This was great information! One more thing, is there any way to email the Account Statements?


Sara Sultan
Smokeball Team
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  • Smokeball Team
  • 579 replies
  • April 25, 2023

There is currently no option to directly email from the report.  You will need to download and send.  Please submit a feature suggestion to add that option here.


  • Author
  • Contributor
  • 3 replies
  • April 25, 2023

Sara, is there a way to include client addresses on the actual invoice statements, and can those be emailed? 


Sara Sultan
Smokeball Team
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  • Smokeball Team
  • 579 replies
  • April 26, 2023

Hello Marta,

Please put in a feature suggestion for the Invoice Statement to include client address and an option to be emailed.  Please mention that Smokeball Billing allows for emailing of Trust Receipts and you would also like the option for the Invoice Statement.

 

 


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