We know you’re all at different stages of your onboarding journey. For those that have graduated onboarding: Congratulations! 🎉 If not, you’re getting closer every day, and we love seeing you commit to learning Smokeball.
If you’ve found value in this Lounge and received help from your Onboarding Specialist and Training team, we’d love you to leave us a review. If not, please tell us how we can improve.
If you know someone else that would benefit from Smokeball, refer them. You’ll get a $300 Amazon gift card when they sign up.
Smokeball is always here for you. If you ever have a question or need help, we’ve got your back:
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Community: We encourage you to get active in the main feed. Ask questions, share ideas, and discuss best practices with Smokeball users and staff.
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Knowledge Base: It's the Google of Smokeball. Super handy and available 24/7 with step-by-step instructions on any Smokeball topic.
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Academy: Self-guided lessons and courses so you can become a Smokeball super-user.
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Support: For when you need one of our experts to help you troubleshoot or walk you through the solution.
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Webinars: Learn about the latest feature releases, integrations, and best practices for law firms in our client webinars.
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Your Smokeball account manager! After graduation, your onboarding specialist will introduce you to your new account manager. This will be your main point of contact for Smokeball moving forward.