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Grouping time entries for Autotime

  • September 10, 2023
  • 3 replies
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J

Is there a way that I ungroup the entries that have grouped on the same day and see them individually on the time & disbursements tab? Thank you đŸ˜Ž

Best answer by adeleh

Hi @Jenna Storrier, absolutely this is a per user setting.

You can simply go to the Smokeball Settings > Staff & Users > select your user > select the ‘Billing’ tab and untick the option “Group activities as one time entry”.

 

If you have any other issues, please don’t hesitate in contacting our Support team.

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3 replies

adeleh
Smokeball Team
  • adelehSmokeball Team
  • Smokeball Team
  • 31 replies
  • Answer
  • September 10, 2023

Hi @Jenna Storrier, absolutely this is a per user setting.

You can simply go to the Smokeball Settings > Staff & Users > select your user > select the ‘Billing’ tab and untick the option “Group activities as one time entry”.

 

If you have any other issues, please don’t hesitate in contacting our Support team.

Sara Sultan
Sam Stephens
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  • Sara Sultan
    Sara Sultan
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    Sam Stephens
A

I have tried this solution myself and it does not work.   It still groups the entries even though I dont have that option ticked. 

adeleh
Smokeball Team
  • adelehSmokeball Team
  • Smokeball Team
  • 31 replies
  • September 13, 2023

Please can you call Support and we can take a look at this for you.

Thanks

Adele

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