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Phone integration


Would it be possible for the work phone to be integrated with smokeball to capture all phone logs?

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3 replies

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • 586 replies
  • July 11, 2022

Hello Bishoy,

 

Smokeball currently integrates with RingCentral which allows you to track your phone calls.


  • Author
  • Contributor
  • 2 replies
  • July 20, 2022

Would be great if smokeball can integrate with other telecomms like Telstra, Webex, etc


Ben
  • Frequent Scribe
  • 188 replies
  • July 22, 2022

Hi @bishoy while I am not a RingCentral expert, I believe you can use more or less any telecom service with RingCentral and keep your current number, service provider etc.

There’s some technical details around how to make that happen which may or may not make it the right solution for you. 

They have a hotline here 1800 940 745

You can also book in a demo call with them 

I hope that helps and please do let me know how you find their service if you end up using them. 

I will also flag this with @Ben.Enviah who is the Product Managaer for Communicate as I am sure this is something worth keeping in mind as we expand Communicate’s features. As always, I cannot promise that we will build it! 


 


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