Is it possible to change the Default Matter types and sub-types?
Change Default Matter Types
Best answer by Sara Sultan
Not a pressing issue, but at least for us, we’d like to shorten the names of selected matter types as they are used throughout SB and kind of clunky when viewing your dashboard, on invoicing, in automation, etc. For example: “Guardianship of an Alleged Incapacitated Person” could be “Guardianship of Alleged AIP”.
We have workarounds that involve creating a more user-friendly matter [description], but many of the SB tables have fixed columns that aren’t customizable to view the description.
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