Smokeball enhancements and performance tips

  • 4 December 2023
  • 3 replies
  • 509 views
Smokeball enhancements and performance tips
Userlevel 6

Throughout 2023, we’ve delivered frequently requested, time-saving Smokeball features. Of the hundreds of new features and improvements we made, you’ve especially loved the ability to: 

And neither blizzard nor grinch will keep us from ongoing innovation. You’ll be receiving some very exciting performance improvements in 2024. (Think 3x faster login times!)   

In the meantime, you can ensure Smokeball is always performing its best by: 

  1. Restarting your computer or device weekly 

  1. Staying current with Windows updates 

  1. Setting your Smokeball directory (c:\program files\smokeball) as an exception for your anti-virus software 

  1. Closing Word using the “Save to Smokeball” or “Close” buttons, NOT the X. (Using Word’s X in the upper right-hand corner can disable the Word add-in, causing a delay the next time you open a document.)  

    Use this icon to close out of Word

    5. Upgrading your machine to 16 GB of RAM  

A slow computer is frustrating. Upgrading staff machines can boost office merriment this holiday season. Here are two affordable ways to speed up machines without replacing them: 

  • increasing RAM to 16GB will result in better performance across all apps, as well as faster boot-up. (Average cost $60-100/computer.) 

  • upgrading to a solid-state drive (SSD), which is significantly faster than a traditional hard disk drive. SSDs are also lighter and more energy efficient. (Average cost around $150/computer.)  

Other tech gadgets to make a legal professionals’ work life jollier: noise-cancelling ear buds, ergonomic mouse and keyboard, and a portable second monitor. 

Thanks for an amazing year! We’d love to hear your favorite Smokeball update of 2023 and something on your wish list for 2024. 


3 replies

Userlevel 4
Badge +1

Honestly, I would suggest a minimum of 64GB for Smokeball.  It is not Smokeball’s fault.  It is just that Chromium/Chrome-based app instances can eat up a lot of RAM even when they are not doing anything.  Chrome has recently introduced the concept of suspending inactive processes but I do not know whether this applies outside of the Chrome browser itself. 

Any word on when we will be able to customize MatterFlow forms? That would be a major thing for my practice. 

Userlevel 6

@Ravi_Law Thanks for the feedback! This is in development, and we’re hoping to release within the first half of 2024. 

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