We recently hosted a webinar with virtual receptionist Smith.ai, a 24/7 client engagement platform that helps you save money, gain business, and reduce interruptions. Chelsey Lambert and Maddy Martin shared how Smith.ai offers an exceptional client experience—and integrates with Smokeball for seamless intake and increased lead conversions. 

You can watch the webinar for free here. Here's what they covered:   

Part 1: Introduction to Smith.ai 

• Screens potential clients based on your criteria 

• Schedules appointments on your calendar 

• Takes payments  

• Makes outbound calls for quick follow-up 

Part 2: Engage & Convert with Smith.ai 

• Consumer expectations 

• Lawyering vs. Laboring 

• Benefits: win more clients, boost marketing results, extend hours & capacity, reduce staff interruptions and increase productivity, improve client satisfaction 

Part 3: Convert & Retain with Smokeball 

• Connected systems with consistent information 

• Creating and viewing leads in Smokeball 

• Lead tracking and workflows 

• Built-in tools to increase conversions 

If you were wondering, all Smith.ai calls are answered by a real person. The client’s information is transferred directly into Smokeball either as a new contact or with a message attached to the pre-existing contact. If you're already a Smith.ai client, here's how you can link your Smokeball account.