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outlook issue

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recently my outlook addin starting slowing my computer and doesn't automatically sync at startup anymore?  I have to restart smokeball.  

Best answer by Sara Sultan

I strongly suggest you reach out to our support team here to see if there is something else they can find on their end.  

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    Sara Sultan
    Smokeball Team
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    • Sara SultanSmokeball Team
    • Smokeball Team
    • 585 replies
    • June 9, 2023

    Hello Stephen,

    This can happen if there are too many add-ins in Outlook.  Outlook is the most popular kid on the block for add-ins.  Almost every software wants to be friends with Outlook (us included ðŸ˜‰).  I suggest removing any unwanted or unused add-ins.  To do this go to File>Options>Add-ins in Outlook and click on the Go button.  

     

     

    This is a screenshot of my add-ins.  You will note this is not even all of them, I still have to scroll!  I have unselected quite a few that I do not use.  This should help with your issues.  If not, please reach out to our support team here.

     

    Sara Sultan (she/her)
    S
    • StephenContributor
    • Author
    • Contributor
    • 6 replies
    • June 10, 2023

    Thanks, But I have only one add-in and that is smokeball, any ideas if That is not the problem?

    Sara Sultan
    Smokeball Team
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    • Sara SultanSmokeball Team
    • Smokeball Team
    • 585 replies
    • Answer
    • June 13, 2023

    I strongly suggest you reach out to our support team here to see if there is something else they can find on their end.  

    Sara Sultan (she/her)

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