Hi Team,
I'm Kate the new Senior Product Designer here at Smokeball.
It's my job to look at the Smokeball experience for firms as well your clients and make it as fantastic and easy to use as I possibly can.
Right now my focus is on our client portal and the Tools in Smokeball that help you connect and communicate with your clients.
I have two simple questions that will take less than 5 minutes to answer, but the insights you give will be invaluable.
- What are your clients telling you they want or need to make communicating with you easier?
- What would enhance your toolkit for communication with clients?