Skip to main content

Smokeball on Mac Update - February 2024

  • February 12, 2024
  • 5 replies
  • 1736 views

atharkhan
Forum|alt.badge.img+1

Since I receive messages about this topic sporadically, I just wanted to add some updates to the original post.

  1. Smokeball does work on an M (ARM) based Mac.  I do not know whether this is because Microsoft have improved Windows 11’s X86 emulator, whether Parallels has made improvements in the latest version, or whether Smokeball has revised its code over the last few iterations.  It is probably a combination of all three.  In any case, it does work. 
  2. Smokeball cannot run as a “native” app on M (ARM) based Macs because Apple does not support Boot Camp, which allows for dual booting a Mac into Windows.  Apple has not given any indication that they intend to continue supporting Boot Camp.
  3. For now, all you need is a copy of virtualization software such as Parallels or VMWare Fusion.  You can create a Windows virtual machine, and install Smokeball as you would on a normal Windows-based computer.
  4. Smokeball’s web-based app has been substantially revamped which means you have access to more features on a Mac.  It used to only provide support for billing (at billing.smokeball.com) and messaging (at communicate.smokeball.com).  This has all been consolidated in a more feature-rich interface (https://app.smokeball.com).  Understandably, when Smokeball runs through a browser, it cannot capture AutoTime.  So, if you can remember to run timers or enter time manually, you should be able to do pretty much everything on MacOS without even needing Windows. 
  5. Regardless of everything I have said above, I recommend running Smokeball natively on Windows.  I also recommend having 64GB of RAM.  Smokeball says that the minimum is 8GB and that 16GB is recommended.  In my opinion, you need a minimum of 32GB, and ideally 64GB.  The upfront investment in additional RAM is worth it especially now that a lot of computers with on-board RAM cannot be upgraded after purchase. 

If you need any help with this, you are welcome to reach out anytime.  My contact information is available online

Did you find this topic helpful?

5 replies

Sara Sultan
Smokeball Team
Forum|alt.badge.img+1
  • Smokeball Team
  • 587 replies
  • February 12, 2024

Thank you so much for sharing, Athar!  I agree with you on the RAM if you are working on a Mac.  The 16 recommended is for PCs.


  • Contributor
  • 1 reply
  • June 30, 2024

You do not need that much RAM for any billing program.  Or for most work that lawyers do.


atharkhan
Forum|alt.badge.img+1
  • Author
  • Regular
  • 28 replies
  • June 30, 2024

That’s why I said “In my opinion, you need a minimum of 32GB, and ideally 64GB.”  My opinion is just based on my own experiences.  I could be wrong.


Thanks for this info on working with Mac and Smokeball. Is there any new information since almost a year has passed?


atharkhan
Forum|alt.badge.img+1
  • Author
  • Regular
  • 28 replies
  • May 4, 2025

@JohnBrowning - I use Smokeball on two MacBook Pros: one with an Intel i9 processor and the other with an M1 Max chip.  In my experience, Smokeball runs more smoothly (less lag/hanging) on the M1 Max.  This is probably because the Intel i9 is older, runs hotter, and performs slower overall.  Using an external fan has helped with heat dissipation. 

Between the two, Smokeball behaves more predictably on the Intel MacBook, but it is noticeably slower and causes the machine to heat up.  On the M1-based MacBook, it runs faster but sometimes acts oddly when opening new windows or dialog boxes.

Smokeball do not appear to be developing a native Mac version, and they are definitely not focused on optimizing the app for virtualization.  Given the recent updates to the web-based app, their focus seems to be on a cross-platform version that you can use via a browser.

If you need help with anything specific, I’m happy to assist. 


Reply