Skip to main content

Hi,

When I’ve prepared an email to send and need to select an attachment, is there anyway I can change my default to always ‘Show emails’ when the selection box appears?

It’s a pain to scroll through all the documents only to find out that what I need to find is actually an email.  It would be great if I could change that to default to always show them.

It doesn’t matter whether it’s a user default, or it’s system wide, my colleagues would also like the facility to make it default.

If anyone knows, please share it with me.

Thank you

Hello Debbie,

There is not a current setting to change the default to always show emails when attaching a document to an email.  

We appreciate your desire to have the ability to add more settings to the attach document interface, which can increase work efficiency and productivity. Thank you for taking the time to provide us with your valuable feedback and suggestions. Your input helps us improve our services and create a better experience for you.

We would be glad to forward your request to our Product Team as a feature suggestion. Please note that we are unable to provide updates on individual submissions, but rest assured that each ticket will be carefully reviewed by a member of our Product team.

I have already created a Zendesk ticket for your request, so you don't have to worry about anything. Thank you once again for reaching out to us, and keep sharing your fantastic ideas and feedback with us.

Reply


Terms & Conditions