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Hi everyone,

Just a quick one - we have set up Smokeball so that when we create a bill for a matter and finalise it, it automatically saves to the matter in a ‘Billing’ folder. However, matters that are being billed a second or third time are not being saved into the same folder (the one already made) - Smokeball is creating a new billing folder every single time we issue an invoice.

Is there a way to fix this so every matter doesn’t have several billing folders, and all invoices are saved to the first folder created?

Cheers! MJ

 we have set up Smokeball so that when we create a bill for a matter and finalise it, it automatically saves to the matter in a ‘Billing’ folder. 

 

How did you set this up? I’d like to do the same for our office and might be able to help troubleshoot as well.


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