@Jillybeanstl - Communicate is buggy at times but it gets the job done. I have the same issues you describe on my iPhone. I forceclose the app by swiping up from the bottom of the screen and then swiping up on the communicate app. Open Communicate again and it works. I have to do this at least every other time I use it but its an easy fix and I hardly notice - the time is worth the utility of using communicate generally and out of office for me.

I don’t know about your SMS question. Regards.

Thanks.  I have tried this.  Every time I open the app, it says “A new version of this app is available.”  I hit “update” and it just goes back to the app store and prompts me to open the app.  

Wondering if there is another way to update the app.  I tried uninstalling and reinstalling and still have the same problem. 

Hi Jill,

Please reach out to our tech support for the app updating issues.  You can submit a ticket here.

As for SMS, you will need to toggle on SMS each time you send to the client.  Please put in a feature suggestion for Smokeball to remember the setting per conversation.

@JKibler you are too fast! 

Thanks to @Ben.Enviah , @Josh Park and many more I believe the update issue should be resolved. Please update your app (for real this time).

Let me know if the issue persists. 

As for having to re-toggle the SMS, I am not sure where we are up to. I’ll go check in with the team and circle back. Flagging that this part of the feedback may take a little longer to action. 

Thanks again @Jillybeanstl and @JKibler and bear with us as we continue to work away at improving Smokeball for you :)