Phone integration

  • 11 July 2022
  • 3 replies
  • 107 views
B

Would it be possible for the work phone to be integrated with smokeball to capture all phone logs?

3 replies

Sara Sultan
Rank
Userlevel 7
Badge +1

Hello Bishoy,

 

Smokeball currently integrates with RingCentral which allows you to track your phone calls.

Sara Sultan (she/her)
B

Would be great if smokeball can integrate with other telecomms like Telstra, Webex, etc

Ben
Rank
Userlevel 6

Hi @bishoy while I am not a RingCentral expert, I believe you can use more or less any telecom service with RingCentral and keep your current number, service provider etc.

There’s some technical details around how to make that happen which may or may not make it the right solution for you. 

They have a hotline here 1800 940 745

You can also book in a demo call with them 

I hope that helps and please do let me know how you find their service if you end up using them. 

I will also flag this with @Ben.Enviah who is the Product Managaer for Communicate as I am sure this is something worth keeping in mind as we expand Communicate’s features. As always, I cannot promise that we will build it! 


 

Reply


Terms & Conditions