I have recently issued new invoices for the month of December. Some had balances carried forward from earlier months’ invoices. The December invoices therefore show total owing on the matter however, now that I am due to dire4ct funds from trust to some of them, I can only direct funds in the amount of the amount owing for the last invoice - not an amount inclusive of the carried forward amount.
Example - Clt G is on a payment plan of sorts where they pay a small amount of $90 into trust fortnightly. They had $1000 remaining from invoice owing in November. $1000 carried forward to the December invoice, but the December invoice was only $50. The invoice sent out for December notified $50 owing for this invoice and a total of $1050 owing all together.
At the time of issuing the December invoice I informed the client they had $270 in trust and this amount would be directed towards payment of this invoice.
7 days have passed and I can direct $270 to payment of the invoice but if I click the “Pay Now” button or click “Add Payment”, it tells me I can only seek payment of the $50 owing for that invoice - it will not allow me to apply $270 to the total outstanding amount detailed on that invoice as it seems to only acknowledge the amount owing just for the most recent period.
Please tell me - do I simply need to go back to the previous November invoice and apply $270 to that one and not worry about the new invoice and, then, each month, keep going back to old invoices even though their balances have been carried forward onto new invoices for the client? If so - that seems a bit annoying that we cannot just skip to the most recent and all inclusive invoices. Further - will having to do it this way risk the next invoice issued taking off the $270 from the November invoice when carried forward but not off the $1,050 considered owing on the December invoice?
Best answer by Sam Stephens
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