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Issue with trust receipt for reconciliation

  • 9 May 2023
  • 1 reply
  • 23 views
Smokeball Anonymous
Rank
Userlevel 1

Hello,

I have an issue with a trust receipt not showing up on my end of month reconciliation. How can I fix?

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Best answer by Kalina 12 May 2023, 08:14

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1 reply

Kalina
Rank
Userlevel 3

Hi @Smokeball Anonymous ,

You need to add in the receipt as an adjustment. You likely recorded it in Smokeball outside of the month, which is why the reconciliation needs an adjustment.

Tick the adjustment off in the next reconciliation to balance.

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