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Issue with trust receipt for reconciliation

  • May 9, 2023
  • 1 reply
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Smokeball Anonymous
Smokeball Team

Hello,

I have an issue with a trust receipt not showing up on my end of month reconciliation. How can I fix?

Best answer by Kalina

Hi @Smokeball Anonymous ,

You need to add in the receipt as an adjustment. You likely recorded it in Smokeball outside of the month, which is why the reconciliation needs an adjustment.

Tick the adjustment off in the next reconciliation to balance.

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Kalina
Smokeball Team
  • KalinaSmokeball Team
  • Smokeball Team
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  • May 12, 2023

Hi @Smokeball Anonymous ,

You need to add in the receipt as an adjustment. You likely recorded it in Smokeball outside of the month, which is why the reconciliation needs an adjustment.

Tick the adjustment off in the next reconciliation to balance.

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