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Exporting invoices into Xero

  • 24 January 2023
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Is there a way to export our invoices from Smokeball into Xero? 

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Best answer by Sara Sultan 25 January 2023, 19:35

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Melania
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Hello!

Unfortunately, Smokeball only integrates with Xero on a cash accounting basis. This means that at this time, it is not possible to export invoices from Smokeball to Xero.

I have included a link to our Support Article that explains how Smokeball and Xero work together.
Feel free to give it a read and let me know if you have any further questions. 😎


https://support.smokeball.com/hc/en-au/articles/6112635255959-Set-up-your-Xero-integration#h_01GFMGRJG6BH6RSRWCRHGSQTK

B

Is there a way to manually export them and import them??? This may honestly be the worst news I’ve received after switching to Smokeball 2 weeks ago. 

Melania
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Userlevel 4
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I'm really sorry to hear that you are not happy with this, and I completely understand and empathise with your disappointment regarding the limitation. 

As of right now, the Smokeball invoices only flow through to Xero once they have been finalised.

I have been in contact with your Onboarding/Customer Success team to reach out to you.
We want you to love our Software as much as we do 🤞🏼🤞🏻

B

Can you expand on what you mean byt once they have been finalized? 

 

I’ve finalized a few invoices in Smokeball and they have not imported into Xero at all. After they’re finalized is when we need them to flow through to Xero. 

 

Thank you.

Sara Sultan
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Hello Bailey,

Smokeball will only send payments over to Xero.  Once an invoice is finalized AND had a payment applied, the payment will flow to Xero.  The invoice itself remains in Smokeball Billing.  I would like to chat more with you on why it is important for your firm to have invoices go to Xero as well.  I am reaching out to your Onboarding specialist to set something up.

Sara Sultan (she/her)
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