Hello!

Unfortunately, Smokeball only integrates with Xero on a cash accounting basis. This means that at this time, it is not possible to export invoices from Smokeball to Xero.

I have included a link to our Support Article that explains how Smokeball and Xero work together.
Feel free to give it a read and let me know if you have any further questions. 

https://support.smokeball.com/hc/en-au/articles/6112635255959-Set-up-your-Xero-integration#h_01GFMGRJG6BH6RSRWCRHGSQTK

Is there a way to manually export them and import them??? This may honestly be the worst news I’ve received after switching to Smokeball 2 weeks ago. 

I'm really sorry to hear that you are not happy with this, and I completely understand and empathise with your disappointment regarding the limitation. 

As of right now, the Smokeball invoices only flow through to Xero once they have been finalised.

I have been in contact with your Onboarding/Customer Success team to reach out to you.
We want you to love our Software as much as we do 

Can you expand on what you mean byt once they have been finalized? 

I’ve finalized a few invoices in Smokeball and they have not imported into Xero at all. After they’re finalized is when we need them to flow through to Xero. 

Thank you.

Hello Bailey,

Smokeball will only send payments over to Xero.  Once an invoice is finalized AND had a payment applied, the payment will flow to Xero.  The invoice itself remains in Smokeball Billing.  I would like to chat more with you on why it is important for your firm to have invoices go to Xero as well.  I am reaching out to your Onboarding specialist to set something up.