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Can you retrieve deleted time entries?

  • January 17, 2023
  • 1 reply
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While working on billing yesterday, I deleted some automated time entries in the description. However, I was wondering if there is any way to retrieve those descriptions so I can include the hours via the billing. My question is if you deleted the automated billing, is there anyway that you can restore them once they have already been deleted?

Best answer by Melania

Hi Claudia,

Thank you for your question! ðŸ˜Š

At Smokeball we do try our best to back up data, unfortunately in this case, it will not be possible to retrieve the deleted descriptions in Billing.

We know how frustrating this can be and we do apologise for the inconvenience. 

 

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Melania
Smokeball Team
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  • Smokeball Team
  • January 20, 2023

Hi Claudia,

Thank you for your question! ðŸ˜Š

At Smokeball we do try our best to back up data, unfortunately in this case, it will not be possible to retrieve the deleted descriptions in Billing.

We know how frustrating this can be and we do apologise for the inconvenience.