Building Strong Client Relationships: Strategies for Attorneys

A failure to communicate is the number one grievance cited in bar complaints across the country. But with the use of email and text messaging, attorneys are more responsive than they’ve ever been. So, what gives?. 

In this CLE session, we will present an overview of client communication basics, including intake, duties owed to your client, and how technology can help you foster a stronger client relationship. We will also cover common pitfalls that attorneys experience and how you can take steps to avoid landing in questionable, ethical situations.  

Join practicing attorney Jordan Turk, Legal Technology Advisor at Smokeball, for this free CLE webinar.* She’ll share how you can forge stronger relationships with your clients whilst ensuring full compliance with your state bar.

In this free CLE webinar, you’ll learn: 

• Ways to prevent or mitigate common grievances filed against attorneys

• How you can use legal technology to make clients happier

• Develop strategies for handling difficult clients and situations

• How to handle billing disputes with clients

 
Duration: 60 minutes 

This webinar is eligible for CLE credit in multiple jurisdictions.*  

Featured Presenter:

Jordan Turk, Legal Technology Advisor

Jordan Turk is a practicing attorney in Texas, and is also the Legal Technology Advisor at Smokeball. Her family law expertise includes appeals, pre and postnuptial agreements, as well as complex property division and highly contentious custody cases. In addition, Jordan has given CLEs across the country on topics ranging from client relationships to proper trust account management. Jordan graduated from the University of Texas at Austin with a B.A. in Classics, History, and Religious Studies. She then went on to attend the University of Arkansas School of Law to earn her J.D. After almost four years of practice with a high-asset family law firm in Houston, Jordan discovered the world of legal technology which ultimately brought her to Smokeball. Jordan has authored and co-authored many articles that you can find in various state bar publications and around the internet. Passionate about giving back to her community, Jordan makes a point of taking pro bono cases whenever possible.