Leverage Billing for Better Lead Conversion, Cash Flow and Client Satisfaction
These days, legal clients are like any other consumer-they expect to be able to finance or spread legal fee out over time. In fact, if you don’t offer payment options to your clients, you may put yourself at a disadvantage to win the client over another law firm that offers competitive, future-forward plans.
However, you don’t want to put yourself at risk with clients who become delinquent or even eventually default.
Join Chelsey Lambert, VP of Partnerships at Smokeball, and Rachel Sobotik, Customer Success Manager at LawPay, to learn how you can de-risk payment plans, offer flexible options and increase client satisfaction, all while staying compliant with local jurisdiction ethical rules. You’ll win more clients, therefore, keep a steady stream of revenue coming into your law firm.
In this webinar, we’ll discuss:
• The psychology of consumer purchasing
• Simple adjustments that accelerate payments received
• Fiscal advantages of electronic payments and payment plans
• How to navigate financial discussions in the initial consultation
• How to combat collections issues without feeling like a collection’s agent
Duration: 30 minutes
Featured presenters:
Chelsey Lambert Smokeball VP of Partnership
A passionate marketing and business development specialist Chelsey has dedicated her career to serving legal technology providers. Her over fourteen-year tenure includes an impressive record of executing programs as a leader in sales, marketing, operations and product development. During which times, she also served as a Practice Management Advisor for the Chicago Bar Association, authored the 2017 Legal technology Buyers Guide, Co-Authored the Legal Operations Field Guide series while garnering praise as a nationally renowned legal technology speaker and ABA TECHSHOW faculty member.
Rachel Sobotik LawPay Customer Success Manager
Rachel is the Customer Success Manager at LawPay and just celebrated 4 years with LawPay in January. She is committed to providing exceptional customer experiences to help professionals get paid!
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