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Getting Started

Getting started with Smokeball Billing

Smokeball Billing is how you'll get paid faster, have a better understanding of your firm’s financials, and save tons of time. How your firm does its...

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Billing and Client Contacts

Hello.  We are new to Smokeball and I have been reading some of the Q&A’s here.  Like a few of you here, we have clients who have multiple matters and...

Transfer balance of credit note to another matter - same client?

We had a client overpay an invoice on a particular matter. No biggie, we created a credit note and eventually invoiced the matter again, applying the...

Move time entries to another matter

SB support tells me I can’t move time entries in bulk to another matter - has anyone else had this issue.  I have to go into every entry and change th...

Anyone having issues with billing this weekend?

Billing is not opening. When I go into the billing portion of smokeball the matters will open but no time keeping or invoicing opens. Just wondering i...

Payment Related Question

If we received an operating payment that was $2,000 more than the invoice amount, do we then apply it all into trust initially instead of operating an...

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