Is there a way to quickly save attachments sent to us from another firm who also uses smokeball and has sent 38 attachments via messages (previously known as communicate)
I have had to go and download each item individually and save it. It does not automatically save the documents.
Best answer by Sara Sultan
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+1
Hello Esther,
You normally would just need to associate the message sent from the other firm to a matter in your Smokeball and the documents will save automatically to the matter. It seems there is an issue assigning to matters however. I am going to create a support ticket for you.
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