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Hi we are new to Smokeball and need help with “office” PEXA payments.    When these payments are automatically deducted from our office bank account they are deducted as 2 separate payments (1 for PEXA fees the other for the registration fees).   The 2 payments can be for multiple matters.   I am having trouble reconciling in Xero.   How do I reconcile 2 bank payments to multiple matters in Smokeball?

Hi @Sam C,

Sorry for the delayed response. I can see in ticket #432082 that you already had a training session with Priscilla regarding your question.

If you have any other questions or need further assistance, please don't hesitate to reach out.


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