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Automating Event Reminders to Clients

  • February 18, 2026
  • 1 reply
  • 17 views

Is there a way to automate appointments to send reminders to clients the day before their appointment? I see where you can set reminders for your office staff, but is there a way to automate reminders to the actual client for each appointment?

Best answer by Sara Sultan

Hello ​@dbj 

If you add your client to the event it will automatically send them a one day reminder. See this support article on how to Invite clients and third parties to an event via the Client Portal.

1 reply

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • Answer
  • February 19, 2026

Hello ​@dbj 

If you add your client to the event it will automatically send them a one day reminder. See this support article on how to Invite clients and third parties to an event via the Client Portal.