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attachments in emails

  • October 19, 2023
  • 1 reply
  • 35 views

When I try to attach a file from Smokeball to an email, it won’t let me attach it.  Anyone know what the issue might be?

Best answer by emily142

Brittany,

Thank you for posting in the community! Without seeing your screen, I am not sure why this is happening. I wonder if something is wrong with the plug-in. Our tech support would be able to determine if this could be an issue with the 2 softwares speaking to each other. You can call them at 855-668-3207, or email them at support@smokeball.com.

 

Keep us posted!

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  • Smokeball Team
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  • October 19, 2023

Brittany,

Thank you for posting in the community! Without seeing your screen, I am not sure why this is happening. I wonder if something is wrong with the plug-in. Our tech support would be able to determine if this could be an issue with the 2 softwares speaking to each other. You can call them at 855-668-3207, or email them at support@smokeball.com.

 

Keep us posted!


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