In this month’s CLE, lawyer Jordan Turk shared billing best practices so you can run a modern and ethical law firm. You can watch the full webinar here and download the slides. Check out the presentation overview before you dive in:
Part 1: Billing
Organization and consistency are key. The longer you wait to bill a client, the less likely they are to pay you.
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Improving your billing processes and procedures
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Suggested authorization forms and third-party payor addendums
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Helpful technology to automate processes
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How to handle difficult clients
Part 2: Collections
An overview of aging A/R and why it’s often a silent killer of law firms.
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Tips on invoice follow-up
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How to collect on aged A/R
Part 3: Surcharging
Most states allow for this, but you cannot mislead clients.
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Check with your local jurisdiction
Part 4: Trust Accounts
An overview of ethical handling of client funds.
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IOLTA review
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Proper separation of earned and unearned fees
Part 5: Three-Way Trust Account Reconciliation
Get this right from the start to avoid snowballing errors.
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Steps for doing a three-way reconciliation
Remember: removing barriers for the client will help you get paid faster. Invoice quickly, consistently, and offer multiple payment options whenever possible.