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February product update

Related:Billing & Trust AccountingMatter ManagementDocuments & EmailsSmokeball AI
  • March 15, 2026
  • 0 replies
  • 18 views
adeleh
Smokeball Team

This month's updates give your firm more control over the moments that matter, from how clients first encounter your firm to how your team drafts emails, bills, and meets its compliance obligations.

Keep reading to see what's new this month.

 

Draft Email with Archie: AI email drafting, now built into your workflow    


Tier: Grow, Prosper+ 

Region: US, AU and GB

Draft client emails faster with Archie, now built directly into the Smokeball Desktop email workflow. Instead of starting from a blank page in Outlook, you can describe what the email should say and Archie will generate a first draft using matter details, recipients, and any attached documents.

This makes it easier to send clear, professional emails without switching back and forth to check dates, documents, or context. Once you’re happy with the draft, continue to Outlook with the email body already filled in and ready to review, edit, and send. 

See how:  US  |  AU  | GB


  

Brand your intake forms to make a strong first impression


Tier: Boost, Grow, Prosper+ 

Region: US, AU and GB

Give your new clients a consistent, branded experience from their first interaction with your firm. With the Branding tab in your form settings, you can apply your brand color, logo, and preferred styling to all intake forms, including forms embedded on your website. Choose how your header appears, set the shapes of input fields and buttons, and preview changes in real-time before publishing. 

See how:  US  |  AU  | GB


 

Refine your prompts instantly with Archie


Tier: Boost, Grow, Prosper+ 

Region: US, AU and GB

Writing the right AI prompt can be tricky to get the output you're aiming for. To help make it easier, we've launched Archie Improve Prompt to instantly improve what you have already written. Archie helps clarify structure, reduce ambiguity, and strengthen your instructions while preserving your legal intent. You get a clearer, more effective prompt without having to create a detailed prompt from scratch. Refine in seconds, run with confidence, and get better AI results with ease.

See how:  US  |  AU  | GB


 

Filter invoices by originating attorney and timekeeper


Tier: Bill, Boost, Grow, Prosper+ 

Region: US, AU and GB

You can now filter the Invoices tab by originating attorney (i.e., introducer) and timekeeper to quickly narrow invoice lists for review and approval workflows. The originating attorney filter is also available across the other tabs on the Invoices page.


 

Download trust statement exports through authenticated, secure links


Tier: Bill, Boost, Grow, Prosper+ 

Region: US, AU and GB

Trust statement exports (i.e., retainer statements in the US) are more secure and available for longer, with authenticated downloads that remain active for 7 days. Downloadable files are now delivered through an authenticated landing page within our platform. Access requires your standard login credentials, including any two-factor or SSO authentication your firm uses. Expiry dates are shown in both the notification email and the landing page, so you always know how long you have to download your files.