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Question

Workflow

  • September 16, 2025
  • 3 replies
  • 26 views
A

Is there a way that when a workflow is updated, it will update in the cases that workflow has already been applied to?  We are restructuring our workflow and have over 300 cases with prior workflows.

3 replies

J
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  • JKibler
  • Smokeball Genius
  • September 17, 2025

​@Ashley2 - I don’t believe so. This would involve changing tasks assigned to matters which may have already been completed, deleted, or edited. Once workflows are created, they are not modifiable en masse.

A
  • Ashley2Contributor
  • Author
  • Contributor
  • September 17, 2025

Both Litify and Needles is able to do it (I have experience with both), I am not sure why Smokeball cant.  

Sara Sultan
Smokeball Team
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  • Sara SultanSmokeball Team
  • Smokeball Team
  • September 17, 2025

Hi Ashley,

I don’t know that Smokeball cannot, but that it is not currently available.  I will make sure the Product team sees your post.

Sara Sultan (she/her), Senior Client Trainer
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