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Having some issues getting macros to run in word - is there a know issue in smokeball?

Aproblem is i cant use the trusted location because I dont know where the templates are stored.

Hello Sheldon,

Word macros interfere with Smokeball automation, and as such are not compatible.  Please reach out to your Account Manager to discuss possible alternatives to the macros.

how do i reach out?

 

Hi Sheldon,

If you are not sure who your account manager is, submit a support ticket here asking to be connected to your account manager.

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