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Question

Widgets Notes

  • October 15, 2026
  • 1 reply
  • 5 views

Hello all, we have been using the widgets notes to keep key information on client cases easily accessible but have realized that someone on our team (who cannot access the Smokeball app) isn’t seeing these notes because she has to use the browser version (she is remote and the app is not supported in her area). Is there a fix for this or something on our end we can turn on so she sees these in the browser version as well? 

    1 reply

    Sam King
    Smokeball Team
    • Sam KingSmokeball Team
    • Smokeball Team
    • October 15, 2026

    Hey there ​@HannahSeiler-HenkelsBaker - thanks for raising this. I have gone ahead noted your scenario as a driver to add the Notes feature in web, as it is something I hadn’t heard yet. We have not brought the Notes function into web yet, so the best solution I can think of at the moment is potentially stashing them in Memos or an internal chat on the matter. This may not scale well if the remote worker needs access to all matters or there are a lot of Notes content. Thanks again for raising!

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