I don’t understand how to find phone messages through search. I don’t see them show up as a time matter either. I think we are missing time on bills because of this. Is there a way to fix this or should I not be using phone messages the way I am because I cannot seem to track them at all.
+1
Hello Amy,
How are you tracking phone calls in Smokeball? Do you have one of our phone integrations with Vxt, Zoom or RingCentral? Are you just taking a memo for your phone call notes? The Phone Message button is meant as a task to track missed calls only and is not meant to track time.
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