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Question

Trust transaction and reconciliation

  • February 5, 2026
  • 1 reply
  • 7 views

Hi 

I am trying to do bank reconciliation,  one of my transaction does not appear under the payments and receipts in Bank reconciliation. How can I fix this? 

 

 

1 reply

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • February 6, 2026

Hello Rahima,

There are quite a few reasons why this might be the case. I am connecting you with the team to set up time for a screen share with you to go over your issues.