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Question

Smokeball invoice not appearing in Xero

  • 8 July 2024
  • 1 reply
  • 21 views

Hi,

For the first time since using Smokeball, one of our invoices did not export to Xero.

Is there a way to re-send select invoices from Smokeball to Xero?

1 reply

Sam Stephens
Rank
Userlevel 5
Badge +1

Hi @onesim ,

 

Yes, there sure is - if you can open a support ticket and let them know, our support team can get this sorted for you!

We’re also looking at ways to make this easier for you to self-service too, in the future! But as mentioned, for now our support team can get you sorted!

cheers
Sam

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