Our Firm currently uses the Microsoft 365 suite family and Smokeball. In the past my attorney has been able to synchronize his Outlook calendar with his calendar on Smokeball. Recently, in scheduling meetings for him using Smokeball, his Outlook calendar has not been syncing properly with Smokeball causing him to miss meetings with clients.
Can you please advise as to how we can fix this issue?
Thanks,
Dorian Coehins
+1Hello Dorian,
I have made a ticket for our Support team to look into this.
I am having the same issue. There are times that I create events in Smokeball and they show up in my Outlook calendar (which is synced through Microsoft 365, not local sync) more than once (duplicative), and there are also times when I delete an event from Smokeball but it does not delete it from my Outlook calendar. I’m glad to know I’m not the only user experiencing this issue.
I am having the same issue. If someone sends me a calendar invite on Outlook, sometimes, when I accept the invite, it syncs with Smokeball. Other times, Smokeball doesn’t pick up the outlook event after accepted.
+1Hello
Your turn to get connected with support. You can always go to the support tab in Smokeball and reach out to them directly there as well.
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