We have 3 signatures all of which appear on the letterhead when a letter is generated. In some instances, the name of one lawyer appears twice - as her own signature and as signature for another lawyer. Have attempted (ad nauseum!) to change the fields etc but precedent chooses to ignore us. How do we make sure that signatures appear as directed or otherwise only one signature (for the actual operator/owner/lawyer) comes across?
- Smokeball Team
- 60 replies
Hi
Thanks for reaching out and explaining the issue. I’ll go ahead and create a support ticket for you so we can investigate further and help resolve this. Our team will look into the issue to ensure only the designated signature appears for each lawyer as intended. You’ll receive an update soon on the next steps.
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