Folks:
Smokeball is meant to be the central repository for client information, and we happily record addresses and telephone numbers and the like into Smokeball for that reason.
But my firm uses MS Teams for our voice telephone service. It shares a contact list with Outlook.
Smokeball does not share contact information with Teams or Outlook, as best I know. And this is a problem because, among other reasons, Teams and Outlook can’t tell me who is calling me. Also, if a client phone number changes, I have to change it in several places.
Does anyone know any way around this?
Can I reiterate my begging of Smokeball to incorporate this? I know that Clio and Practice Panther and Time Matters all fully synchronize with Outlook so that changes in one program are updated in the other. I’d REALLY love to have that for Smokeball as well!
Thanks!
Micah
P.S. If this email looks familiar, its because I’ve whined about this problem before . . . but I’d hoped that the new Outlook synchronization would have solved the problem.