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Save and close in word not saving to matter

  • 6 October 2023
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I have created dozens of documents and automated them. Recently I have a weird issue.

I created an automated word document. The automation works fine. However, this particular document when I hit save and close it does not save to the matter. it saves to a temp file. This is the only file that does it and I am not sure why. If I hit save as it shows document and when I save it saves to the matter. Most of the time I just open the document and make whatever tweaks I need then hit save and close.

Any ideas?

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Best answer by Sara Sultan 6 October 2023, 21:10

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Userlevel 7
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Hello @FLW 

 

This is a support issue.  You can connect with them here the next time you have an issue.  No need to do so on this as I have already made a ticket on your behalf.  

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