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Question

Random Time Entries?

  • August 6, 2025
  • 1 reply
  • 19 views

When using Smokeball, my colleagues and I notice that random and often erroneous time records will appear in the billing section. These random time records are entries that have already been recorded and appear when signing back onto the platform. 

Can anyone explain why this occurs? 

Thank You, 

Dorian Coehins 

 

 

1 reply

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • August 6, 2025

Hi Dorian,

Our Support team will need to investigate this.  I am going to turn this into a support ticket.  You will hear from them soon.