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Question

Preventing duplicate contact creation and cleaning up duplicate contacts

  • October 21, 2025
  • 2 replies
  • 46 views

Sam King
Smokeball Team

Do you find it too easy to create duplicate contacts in Smokeball? Are you struggling to identify duplicates or find yourself putting the wrong contacts onto your Matters or Invoices because there are too many “versions” of the same contact? We want to hear from you!

 

Smokeball is currently investigating methods of tidying up pre-existing duplicate contacts and ways of making it easier to prevent their creation in the first place. If you would like to discuss this topic with the Product team, please like this post or reach out to sam.king@smokeball.com and someone will be in touch with you. Thanks!

2 replies

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • 696 replies
  • October 21, 2025

😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

Thank you so much for working on this, Sam!!!!!!!


taylora
  • Contributor
  • 5 replies
  • October 22, 2025

Yes!  This is something I’ve wanted for a long time and I’m glad to hear it’s on the drawing board.  I’d be happy to speak to someone about this.