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PDF conversion

B

I am unable to convert WORD to PDF due to some formatting error. How do we get a ticket now a days, seems to have changed on the web page

 

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2 replies

J
Smokeball Team
  • Jess SantosSmokeball Team
  • Smokeball Team
  • 60 replies
  • May 27, 2024

Hi @Brad1,

Thank you for reaching out. Sorry to hear about the trouble with converting Word documents to PDF due to a formatting error. We've received your ticket and would like to set up a remote session to help you out. Just let us know when works best for you.

M
  • MFDRegular
  • Regular
  • 39 replies
  • June 6, 2024

@Brad1 I am curious if the formatting error is not allowing you to convert from Word to PDF or you are seeing errors in the document after conversion. I assume you are using the right click and convert to PDF option inside of Smokeball?

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