Question

PDF conversion

2 months ago
27 May 2024
2 replies
23 views

Brad1
Contributor
0 replies

I am unable to convert WORD to PDF due to some formatting error. How do we get a ticket now a days, seems to have changed on the web page

2 replies

Userlevel 2

Jess Santos
Smokeball Team
39 replies
2 months ago
27 May 2024

Hi @Brad1,

Thank you for reaching out. Sorry to hear about the trouble with converting Word documents to PDF due to a formatting error. We've received your ticket and would like to set up a remote session to help you out. Just let us know when works best for you.

Userlevel 2

MFD
Regular
20 replies
1 month ago
6 June 2024

@Brad1 I am curious if the formatting error is not allowing you to convert from Word to PDF or you are seeing errors in the document after conversion. I assume you are using the right click and convert to PDF option inside of Smokeball?

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