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Question

opening web app on phone automatically redirecting to mobile app

  • November 30, 2025
  • 1 reply
  • 7 views

All of a sudden, I can't get to the smokeball web app - i.e. billing - through the browser on my mobile phone. I have tried logging in to several locations, and all (except community) redirect me to the mobile app. Is there anything I can do to prevent this, other than uninstalling the mobile app?

 

Thank you,

Maria

1 reply

Sara Sultan
Smokeball Team
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  • Smokeball Team
  • December 4, 2025

Hi Maria,

I will connect you with our Support team on this one.